Hello everyone, it’s great to be back.
Previously, I mentioned that my website was getting transferred to a new system, and that I would be able to do a lot more with the site, bigger capacity, host more domains, etc. Well, the transfer didn’t happen, and after a week, all of our sites went down as our old accounts were closed.
And our emails were inoperative.
And people were unable to download my podcast.
And every time I called them, I was told that someone would be working on it and have it done in a couple days. A couple days later I got the same story. After repeated calls to Startlogic, I finally got someone to move their butt on Tuesday and start moving things from my old accounts to my new one. Then, bit by bit, things moved over during the last couple days, amidst frequent status update calls from me.
Needless to say, I’ve been pissed off. It was so easy for them to charge me extra money for this new service, and yet so hard for them to deliver on their promises. Whereas I would have recommended Startlogic to people before, now I’m not in an amicable mood about it.
Add to this the fact that I’m having to learn the new system, and learn how to set up Domain Name System (DNS) entries with little help from my website host. I finally got some of the information I was looking for today, and within half an hour, voila! Back online.
Sociologique and Meet The Composers are still offline, so I’m still pissed. Two databases have not been moved, and one site hasn’t been moved at all. I can restore it from my own files, but the database has some info that I cannot.
Over the phone, I was told that I would get an in-person explanation as to why my account was sat on, however, to this date I have not received this explanation.
Meanwhile, I was able to learn enough about the virtual private server’s system to be able to set up a new domain on my own. In a snap, I give you Bee Lovely Candles – a project of Ariela’s. I can’t tell you more about it until this weekend, because I’m in quite a time crunch right now. Suffice to say that when I set it up it worked perfectly, and when they transferred it over it didn’t. Nyaa nyaa! (Keep in mind, I have no training in any of this stuff. It’s all been learn as I go)
So, here I am, didja miss me?